Philippines staffing guide

Performance Review

A written control for performance review in offshore assistant teams.

Performance Review
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Why this control matters

For outsourced assistant operations, Performance Review is a written record. It shows the source, owner, and close.

Open the record

For Performance Review, record the source, date, owner, and next action. The assistant prepares and routes.

A worked example

A team applies Performance Review to an ordinary item and records the change, the reviewer, and the confirmation.

Close and review

For Performance Review, close when the source, approval, action, and destination evidence agree. Sample one ordinary item and one exception each week.

Sources