Philippines staffing guide
Calendar Coverage
A written control for calendar coverage in offshore assistant teams.
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Why this control matters
For outsourced assistant operations, Calendar Coverage is a written record. It shows the source, owner, and close.
Open the record
For Calendar Coverage, record the source, date, owner, and next action. The assistant prepares and routes.
A worked example
A team applies Calendar Coverage to an ordinary item and records the change, the reviewer, and the confirmation.
Close and review
For Calendar Coverage, close when the source, approval, action, and destination evidence agree. Sample one ordinary item and one exception each week.